Privacy Policy

Privacy Policy
Effective Date: 01/01/25
Last Updated: 01/01/25

Red Clay Shop (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of personal information when you visit or interact with our website:

  • Personal Information: Name, email address, shipping and billing address, phone number, and payment details (processed by third-party payment providers).
  • Transaction Information: Details about purchases and order history.
  • Technical Data: IP addresses, browser type, device information, and cookies.
  • Usage Data: Website browsing behavior, analytics, and interactions with our site.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill orders.
  • To provide customer support and respond to inquiries.
  • To improve our website, products, and services.
  • To detect fraud and enhance security.
  • To send important updates and notifications regarding your orders or our policies.

3. Payment Processing

We use third-party payment processors to handle transactions securely. We do not store or process your payment details directly. Your payment information is subject to the privacy policies of the payment processors.

4. Shipping & Fulfillment

We handle order fulfillment both personally and through third-party shipping services. Your shipping details may be shared with third-party carriers to ensure proper delivery.

5. Cookies & Analytics

We use cookies and tracking technologies, including Google Analytics, to improve user experience, analyze site traffic, and optimize our marketing efforts. You can manage cookie preferences through your browser settings.

6. Data Sharing

We do not sell, trade, or share your personal information with third parties except for:

  • Payment processing (third-party payment providers).
  • Shipping and delivery (third-party shipping services).
  • Legal compliance, fraud prevention, and security purposes.

7. Your Rights & Choices

You have the right to:

  • Request access to your personal information.
  • Request corrections to inaccurate or incomplete data.
  • Request deletion of your personal data (subject to legal or business requirements).
  • Opt out of marketing emails.

To exercise your rights, contact us at redclayshopco@gmail.com.

8. Data Security

We use SSL encryption to protect your data from unauthorized access. However, no online platform is 100% secure, and we encourage users to take precautions when sharing personal information online.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be communicated via email and updated on our website. Continued use of our services after changes take effect constitutes acceptance of the revised policy.

10. Children’s Privacy

Our website is accessible to all ages, but we do not knowingly collect personal information from children under 13 without parental consent. If we become aware of such data collection, we will take steps to delete the information.

11. Contact Us

For any privacy-related concerns or questions, contact us at:

Red Clay Shop
Email: redclayshopco@gmail.com
Location: Winder, GA

Thank you for trusting Red Clay Shop with your personal information.